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Second Medical Opinion – confidence in making decisions at critical moments.
When it comes to health, every decision matters.
That’s why we offer a Second Medical Opinion — a service that gives you access to the expertise of leading medical specialists worldwide regarding your diagnosis or proposed treatment.
Second Medical Opinion is included as coverage under the following insurance policies:
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Health Insurance “UNIQA for Our Health”
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Children’s Insurance “UNIQA Generation”
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Mixed insurance “UNIQA Standard”
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Multi-Year Risk Insurance “Life Protect”
How to request a Second Medical Opinion?
Service Request
The insured person contacts MediGuide to request a Second Medical Opinion.
- How?
- By submitting the online request below.
Case Manager Assignment
A dedicated case manager is assigned and will contact you to assist in collecting all required medical documentation.
Select a World leading medical center
Following an initial assessment, the case manager will work with the insured person to determine the most appropriate medical center.
Report Preparation
The selected medical center and its team of specialists will review the case and prepare a detailed medical report.
Report Delivery
Within 10 days, the client receives the Second Medical Opinion report, including recommendations and answers to all questions.
Request a Second medical opinion
Before you begin, check whether your policy includes Second Medical Opinion coverage.
- Create a MediGuide profile by clicking the “Create a MediGuide account” button.
- Enter your full name and email address, then click Submit.
- You will receive an email with instructions to set up your password. Click the call-to-action button, create your password, and log in to the portal.
- Once logged in, click “Submit a New Request”, select the Contact Form, complete the required details, and submit your request.
- Once submitted, your request will be reviewed by the MediGuide team, who will contact you directly.
Do you have any questions or need assistance?
Call the toll-free telephone line for UNIQA customers:
00800 118 1134
Bulgarian-language service is available.