MedUNIQA

Take your health into your own hands

MedUNIQA is an app that allows you to get medical advice remotely without the need to visit a doctor's office. If you do need to be examined by a physician, you can book an appointment through your app account and use the full functionality of your digital health record. And it's that easy.

Key benefits of MedUNIQA

Why use MedUNIQA? Here's why:

You'll get information and a text answer:

up to 6 hours

during business hours

up to 12 hours

during non-working hours

Choose a specialty

Dermatology, Gastroenterology, Gynecology, Orthopedics, Endocrinology, Pediatrics and COVID-19, Urology, Internal Medicine, Ocular Diseases, Pregnancy Tracking, Psychology, and Nutrition & Dietetics.

Select a Physician

Choose the doctor you trust. Consult with him/her online right now.

Fill out a short questionnaire

Describe your condition and your complaints in brief.

Attach photos or documents

Attach any photos or medical documents you already have.

Answer doctor's questions

If the doctor has additional questions, you will be notified via text message and in-app message. Also, you can clarify details about your condition and treatment there.

Book an appointment

It's never been easier to book an appointment with a medical professional.

Just two minutes in your MedUNIQA account is enough, and you already have an appointment with your preferred doctor. Waiting in lines in front of the doctor’s office is over.

Integration with Superdoc

You can book a physical examination through your profile in the app.

If you have UNIQA For Our Health Insurance, according to its cover, you will receive an automatic confirmation on the date of your booking, without the need to get in touch with our contact center.

Important: The service is not available for policies with excluded risk for past and chronic illnesses and special exclusions.

Digital health card

Have you got your plastic card in your pocket? You don't need it anymore.

The health card is always with you, whenever you need it

Because the health card is already on your phone. You can quickly and easily send it to the medical facility where your examination was performed. You can also print it easily if you need to.

Environmentally responsible

With every digital card issued, you save the environment between 20 and 50 grams of CO2.

Cost reimbursement

UNIQA provides reimbursement of up to BGN 1000,00 without the need to present original documents.

For expenses of up to 50 BGN for medicines and tests, you also do not need to provide an original invoice for medical costs after an online consultation in the app.

Status of expenses

You can track the status of the claims you have submitted: Through your MyUNIQA customer portal account or on (+359) 8850 111 50; 0700 111 50

Prophylaxis package

For MedUNIQA corporate customers

Prophylaxis results

In the case of a preventive care campaign, you will receive your preventive care results in your MedUNIQA app account. A new button will appear in your profile ("Check Preventive Results"), which will preview your test results. For your convenience, you can:

Print them

Download them

Attach them to a request

Delete them

MedUNIQA for customers

	With UNIQA For Our Health Insurance and Comfort Med Insurance Learn more about the insurance	With no insurance contracted

Payment method	Free The consultation is paid for by the Telemedicine and Outpatient packages of your insurance	BGN 40 per consultation The consultation is paid by debit/credit card
Selection of specialty	Up to 3 free consultations even for conditions outside your insurance coverage, except for the specialties of Obstetrics and Gynecology for the pregnancy condition, Psychology, and Nutrition & Dietetics	Bonus specialties In addition to the above 9 specialties, we also give you the opportunity to consult on several other bonus specialties: Obstetrics and Gynecology for the pregnancy condition, Psychology, and Nutrition & Dietetics
Book an appointment online *the service is available in Bulgarian	Quick appointment booking Book an appointment to see a medical professional through your app account	Fast appointment booking Book an appointment to see a medical specialist
My health records. Everything necessary is kept in one folder in your MedUNIQA account	Save all your health records in one place in My Health Records	Save all your health records in one place in My Health Records
Compare drug prices by using Pharmacy Wizard. Quickly and easily search drug availability, compare prices and find pharmacies near you *the service is available in Bulgarian	Compare medicine prices with Pharmacy Wizard, faster and easier	Compare medicine prices with Pharmacy Wizard, which is faster and easier

With UNIQA For Our Health Insurance and Comfort Med Insurance

Learn more about the insurance

Payment method

Free - The consultation is paid for by the Telemedicine and Outpatient packages of your insurance

Selection of specialty

Up to 3 free consultations even for conditions outside your insurance coverage, except for the specialties of Obstetrics and Gynecology for the pregnancy condition, Psychology, and Nutrition & Dietetics

Book an appointment online

Quick appointment booking - Book an appointment to see a medical professional through your app account

My health records. Everything necessary is kept in one folder in your MedUNIQA account

Save all your health records in one place in My Health Records

Compare drug prices by using Pharmacy Wizard. Quickly and easily search drug availability, compare prices and find pharmacies near you

Compare medicine prices with Pharmacy Wizard, faster and easier

With no insurance contracted

Payment method

BGN 40 per consultation - The consultation is paid by debit/credit card

Selection of specialty

Bonus specialties In addition to the above 9 specialties, we also give you the opportunity to consult on several other bonus specialties: Obstetrics and Gynecology for the pregnancy condition, Psychology, and Nutrition & Dietetics

Book an appointment online

Fast appointment booking - Book an appointment to see a medical specialist

My health records. Everything necessary is kept in one folder in your MedUNIQA account

Save all your health records in one place in My Health Records

Compare drug prices by using Pharmacy Wizard. Quickly and easily search drug availability, compare prices and find pharmacies near you

Compare medicine prices with Pharmacy Wizard, which is faster and easier