You may make a self-performed damage inspection in the following cases:
1. When the vehicle is parked.
2. Natural disasters.
4. Broken glass.
5. Up to 5 damaged parts.

Self-performed inspection is not available in the event of a road accident.

You can track all policy payments by registering on the myUNIQA Customer Portal at www.uniqa.bg. Please note that processing policy payments through an insurance intermediary takes time and is therefore reflected on the website within a few days.

To use our free roadside assistance, you must have a completed accident report for the event you have suffered. From the accident location, you can contact a member of our staff by calling 0700 111 50, who will register a claim and transfer you to roadside assistance without you having to pay for the transport service. If you use the services of another roadside assistance, we will cover up to BGN 100 for an event within the country and up to BGN 1000 for an event abroad.

To contract insurance, you need to visit a UNIQA office or the office of an insurance intermediary we work with. The addresses of our offices can be found in the "Contacts" menu. You can now also request a quote entirely online by filling in the contact form available on the page of insurance you are interested in.

Payments on policies can be made in one of the following ways:

1. In a UNIQA office. You can find the office nearest you in the “Branch Network” menu.
2. By bank transfer to the IBAN specified in the documents received when contracting the insurance.
3. Online on the UNIQA’s website.
4. By direct debit (the service is processed at the office of your serving bank).
5. By utility payment – the service is available only for customers of KBC Bank.
6. Online through the ePay.bg system.

Regardless of your chosen payment method, do not forget to state your policy number.