Contacts
Login
"UNIQA Hi Invest" - life insurance linked to a structured investment product
Zero risk. Good profitability. Uncompromising care.
Insurance "UNIQA Hi Invest"
What is it like?
"UNIQA Hi Invest" is a limited insurance product that guarantees you first-class insurance protection and security of funds while enabling you to invest.
"UNIQA Euro Protect" Chart
Values of the Index Certificate
How can we help you?
Customer Service Center
Up-to-date information about your insurance policies and claims for compensation. Automotive and medical assistance. Requests for express compensation.
Branch network
Addresses and contact information of the offices and agents of the insurance companies UNIQA AD and UNIQA Life AD across the country.
Frequently asked questions
Here you will find answers to questions related to policies, claims, payments, KASKO services, online services, and more.
Buy online
Buy insurance online, 24/7!
Frequently asked questions
I would like information about the status of a policy and payments under it. Where can I find it?
You can track everything about your policy - status, paid and upcoming payments, as well as documents needed to file a claim - by registering on the myUNIQA Customer Portal at www.uniqa.bg.I want to make a payment on an insurance policy. What are the possible payment methods?
Payments on policies can be made in one of the following ways:
1. In a UNIQA office. You can find the office nearest you in the “Branch Network” menu.
2. By bank transfer to the IBAN specified in the documents received when contracting the insurance.UNIQA INSURANCE PLC:
EUR Payments in EUR BG45UNCR70001525630974
USD Payments in USD BG81UNCR70001525631490
BGN Payments in BGN BG97UNCR70001525631008
BIC code - UNCRBGSF
UNIQA LIFE INSURANCE PLC:
EUR Payments in EUR BG83UNCR70001525635722
USD Payments in USD BG88UNCR70001525635729
BGN Payments in BGN BG56UNCR70001525636596
BIC code - UNCRBGSF
3. Online on the UNIQA’s website.
4. By direct debit (the service is processed at the office of your serving bank).
5. By utility payment
6. Online through the ePay.bg system.Regardless of your chosen payment method, do not forget to state your policy number.
How will I get an insurance policy contracted online?
You can lodge a claim by calling 0700 111 50, on the UNIQA Bulgaria's website as an online notification, or by visiting our office. Depending on the insurance type, once the claim has been registered, you will be notified of the claim number, the standard documents required, and the time limit for processing.
You can now also count on timely SMS notifications about the status of your claim, which you will receive on the mobile phone number you provided when filing the claim.
I tried to contract insurance through the website, but there was a connection problem. Do I have valid insurance?
In case of a dropped connection, after payment of the due insurance premium, you need to check that the policy and all related documents have been received at the email address you provided. If the email message is missing, you should contact us by calling 0700 111 50 or inform us by emailing at info@uniqa.bg.
If the connection is disconnected before the payment has been confirmed, the insurance policy has not been contracted, and you should start the process again.
I tried to pay for insurance contracted through the website, but there was a problem with my computer. Was the payment successful?
If the connection has been dropped after you have paid your insurance premium, you will need to check that the successful payment receipt has been received at the email address you have provided. In case such a receipt is missing, you should contact us by calling 0700 111 50 or inform us by emailing at info@uniqa.bg.