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Why "Insurance for every pocket"?
Main advantages of the insurance:
You choose your monthly instalment
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Tell us how much you can afford to spend a month and we'll offer you optimal insurance
You choose the coverages and the insurance period;
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You can choose what coverages to be included in the insuracne and what period you want it for
You buy entirely online in just a few minutess
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Now you can save time and buy entirely online in a few minutes. No more office visits, buy straight from your home.
How can we help you?
Customer Service Center
Up-to-date information about your insurance policies and claims for compensation. Automotive and medical assistance. Requests for express compensation.
Branch network
Addresses and contact information of the offices and agents of the insurance companies UNIQA AD and UNIQA Life AD across the country.
Frequently asked questions
Here you will find answers to questions related to policies, claims, payments, KASKO services, online services, and more.
Buy online
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Frequently Asked Questions
Can I contract insurance online?
The policy and all accompanying documents are sent to the email address you provide, and no office visit is required.When paying online with a bank card, the site returned an error stating that I could not pay. What is the reason?
You may have a problem with the card – insufficient availability, blocked card, incorrect payment verification code, no 3D secure code activated, or another issue. In this case, you should contact your servicing bank.
Online premium payment under a policy contracted on the same day is impossible. This service will be available on the day following the contracting.I tried to pay for insurance contracted through the website, but there was a problem with my computer. Was the payment successful?
If the connection has been dropped after you have paid your insurance premium, you will need to check that the successful payment receipt has been received at the email address you have provided. In case such a receipt is missing, you should contact us by calling 0700 111 50 or inform us by emailing at info@uniqa.bg.New bank accounts in UniCredit Bulbank
In this section, you can find more information regarding the most FAQ’s regarding the launch of a partnership with UniCredit Bulbank - the new corporate servicing bank of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC.
Question: From what date do the new accounts of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC. in UniCredit Bulbank become effective?
Answer: The new accounts come into force as of May 1, 2024.
UNIQA INSURANCE PLC:
USD Payments in USD BG81UNCR70001525631490
BGN Payments in BGN BG97UNCR70001525631008
BIC code - UNCRBGSF
UNIQA LIFE INSURANCE PLC:
EUR Payments in EUR BG83UNCR70001525635722
USD Payments in USD BG88UNCR70001525635729
BGN Payments in BGN BG56UNCR70001525636596
BIC code - UNCRBGSF
Question: Will there be a period in which I can continue to pay my premiums on active policies on the previous accounts listed on my documents?
Answer: Yes, the accounts of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC. specified in policies issued before 01.05.2024 will continue to be active until 31.12.2024. After this date, payments will not be made to these accounts carried out and will be automatically returned to the orderer. We recommend that, in case you have active policies concluded before 1.05.2024, you pay attention and order the next installments under your active policies to the new UniCredit Bulbank accounts of the relevant company.
Question: What happens if I order an amount under my active policy to the account named in it after 31.12.2024?
Answer: Yes, the bank accounts of the companies UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC, specified in policies issued before 01.05.2024, will be active until 31.12.2024. Unfortunately, if you order payment after this date, the amount will be returned automatically by the bank and you will not be able to pay the premium under your policy. In this case, your policy will be terminated, according to the terms of the concluded contract and in accordance with the requirements of the Insurance Code. In order to protect your interest, we recommend that you order the next installments due to UNIQA INSURANCE PLC. and UNIQA LIFE to the new bank accounts in UniCredit Bulbank. For more information, you can contact our Customer Service Centre: +359 8850 111 50; 0700 111 50; info@uniqa.bg or your service office at UNIQA.
Question: Do I need to change the information about the account I pay my policy contributions to in my profile in the myUNIQA Customer Portal and/or in the MedUNIQA app?
Answer: You do not need to make any changes to your profile in the myUNIQA client portal and/or the MedUNIQA app. The systems will be updated without requiring any further action from your side.
I have made a policy payment. Why don't I receive a receipt in my email?
- The wrong email address submitted.
- You have got the email in your SPAM folder.
Which healthcare institutions do you work with?
You can find a map of all the healthcare facilities we work with HERE.Which workshops do you work with?
You can find available information about the workshops we work with on the UNIQA’s website by selecting from the drop-down menu the city where you want your vehicle to be repaired. You can choose a workshop either when submitting the claim or later during the inspection.