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File a claim CASCO

We know that claiming damages occurred to your vehicle can be stressful. That's why we make it easier with the option to register your claim 24/7 online. To get started, prepare the required documents and follow our four-step guide.

 

What else do I need when filing a claim online?

  • Owner's personal details
  • Vehicle's information
  • Vehicle registration document
  • Proof of vehicle inspection (needed when the incident has occurred while driving).
  • Driver's license (needed when the incident has occurred while driving).
 

If you choose to self-inspect the damaged parts on your car, please prepare photos of the corresponding damaged parts before you start.

If you don't have photos at the moment, you will receive a link from UNIQA to upload the photos within 72 hours once the process is complete or choose from other damage review options such as an on-site inspection, a visit to an inspection center, or an inspection at a trusted repair shop.

Instructions when taking photos for self-inspection

Karijera u UNIQA osiguranju - zašto UNIQA?Karijera u UNIQA osiguranju - zašto UNIQA?
Front photo

One photo from the front of the vehicle. Make sure the registration plate is clear and visible.

Karijera u UNIQA osiguranju - Budi deo UNIQA timaKarijera u UNIQA osiguranju - Budi deo UNIQA tima
Damaged parts

Clear photos of the parts where the vehicle is damaged.

Karijera u UNIQA osiguranju - tvoje iskustvoKarijera u UNIQA osiguranju - tvoje iskustvo
Dashboard with mileage

Clear photo of the dashboard showing the mileage of the vehicle.

Example photos of the vehicle VIN:

Karijera u UNIQA osiguranju - zašto UNIQA?Karijera u UNIQA osiguranju - zašto UNIQA?
Karijera u UNIQA osiguranju - Budi deo UNIQA timaKarijera u UNIQA osiguranju - Budi deo UNIQA tima
Karijera u UNIQA osiguranju - tvoje iskustvoKarijera u UNIQA osiguranju - tvoje iskustvo