To have a duplicate premium payment refunded, you must submit a written request to our office to have the premium refunded. You need to enclose a copy of the payment order and a bank account to which the appropriate amount should be transferred.

You can find a map of all the healthcare facilities we work with HERE.

You can track everything about your policy - status, paid and upcoming payments, as well as documents needed to file a claim - by registering on the myUNIQA Customer Portal at www.uniqa.bg.

Documentation of the insurance contract is done through an insurance policy. Insurance policies are primary accounting documents complying with the requirements of the Accounting Act; they contain all the necessary details for an invoice and can be used as a document to prove the expense incurred.

You can track all policy payments by registering on the myUNIQA Customer Portal at www.uniqa.bg. Please note that processing policy payments through an insurance intermediary takes time and is therefore reflected on the website within a few days.