File a claim Health, Life and Accident
It is better to have all the information about what happened before contacting us. We will provide all the support you need during the claim process to help you submit your notification as easily as possible.
Submission of additional documents
Use the "Submit additional documents" functionality only if, after submitting a notification, you have received an email from the "Customer Service" department, which indicates the claim number and the type of additional documents required.
Contact us if you need any help with your claim.
Insurance policy number- Medical documents / outpatient list, medical report, epicrisis, forensic medical examination, death certificate, certificate of heirs, etc.
- Financial documents for payments made (invoices, receipts)
- Bank account (IBAN)
Help and contact
Using the contact form
0700 111 50
24 hours a day
(+359) 8850 111 50
24 hours a day
Branch network
Always nearby
Address
Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30
Address
Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30
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